The Jersey Fraud Prevention Forum Warning re Telephone Calls

Friday 23 December 10:46

The Jersey Fraud Prevention Forum (JFPF) is warning Islanders to be aware of who is calling them this Christmas as it could well be a fraudster.

The Jersey Fraud Prevention Forum (JFPF) is warning Islanders to be aware of who is calling them this Christmas as it could well be a fraudster.

Telecommunications providers JT and Sure, both active members of the JFPF, are raising awareness about Wangiri Fraud. This is when fraudsters call your number but only ring once before hanging up in the hope that you return the call. The number you call back will generally be premium rate (09*), non-geographic ranges (084*, 087*) or international destinations, which all carry a high charge per minute.

JT and Sure have a clear message for local residents; if you do not recognise the number, do not call back and make sure you report the suspect caller.

Kathryn Garland, JT Fraud & Revenue Assurance Manager, commented: “If you feel you have received a suspicious phone call please contact your provider with the date and time of the call, your telephone number and the number which called you. If this information is supplied to your provider they will endeavour to trace the call and block the originator if appropriate. You can also inform the JFPF by emailing”

The telecommunications agencies are also warning Jersey businesses to safeguard their internal telephone systems over the Christmas period as Private Branch Exchange (PABX) Hacking is a very real risk.

Most, if not all, corporate organisations in the Island will use PABX, in-house telephone systems, and fraudsters know that Christmas is a prime time to strike. Systems will generally be left with default or weak passwords which scammers can easily access to set up call forwarding to premium rates services and international destinations.

Marco Cassiano, Fraud and Revenue Assurance Analyst at Sure, commented: “In 2016 we saw six attacks of this nature on Guernsey businesses. We recommend that local companies check their telephone system(s) to make sure that system and voicemail lines have robust passwords in place to mitigate against this threat.”

Both providers are also reminding Islanders to get in contact if they lose or have their mobile phones stolen while on holiday this festive season. If customers do not restrict their accounts and they remain active, fraudsters can gain access and subsequently generate high volumes of calls, which could cost the account holders vast sums of money.


  • Beresford Street Kitchen - Quiz Night

    › read more
  • Investec Private Banking - Global Economy and Britain after Brexit Investec Private Banking invites you to join them for a breakfast briefing with Philip Shaw, Chief Economist at Investec Plc.

    › read more
  • Chartered Institute of Environmental Health - CIEH Roadshow 201 Conversation with the Chief Executive

    › read more
  • Subsidised Skills Training for Employees Business Licensing | Social Security Department | States of Jersey

    › read more
  • Building a Foundation: Working with the Voluntary and Community Sector Where: St. Pauls Centre When: Wednesday 26th September Time: 1pm to 4pm Cost: FREE

    › read more
  • Ibex Education - Excel Introduction

    › read more
  • Ibex Education - Excel at Intermediate Level

    › read more
  • Ibex Education - Excel at Advanced Level

    › read more
  • Marbral Advisory - Blockchain for lawyers Early Bird: €75.00 - Standard: €115.00

    › read more
  • Marbral Advisory - Blockchain Basics Early Bird: €75.00 - Standard: €115.00

    › read more

Chamber Knowledgebase

Our frequently asked questions

Contact Magazine

Click here to view the latest digital issue of the Channel Islands Business Magazine.

Jersey Airport / Harbours

The latest arrivals and departures, select a link above

Charity of Choice 2018

Click here to learn more about the vital work of the Jersey Employment Trust and how you can help.

The Benefits of Membership

Networking opportunities, including our popular luncheons
Topical seminar programme
Support and guidance on doing business in Jersey

And become one of over 500 member businesses supporting Chamber in its aim of ensuring that local business is at the heart of a thriving and diverse local economy.

Call 01534 724536
› About Chamber

Copyright © Jersey Chamber 2012 - The Jersey Chamber of Commerce welcomes your comments and views. However, the posting of comments is subject to our terms which can be read here. Comments posted by users of this site are not the Chamber's comments nor do they represent the views of the Jersey Chamber of Commerce.

↑ Back to top