The Jersey Fraud Prevention Forum Warning re Telephone Calls

Friday 23 December 10:46

The Jersey Fraud Prevention Forum (JFPF) is warning Islanders to be aware of who is calling them this Christmas as it could well be a fraudster.

The Jersey Fraud Prevention Forum (JFPF) is warning Islanders to be aware of who is calling them this Christmas as it could well be a fraudster.

Telecommunications providers JT and Sure, both active members of the JFPF, are raising awareness about Wangiri Fraud. This is when fraudsters call your number but only ring once before hanging up in the hope that you return the call. The number you call back will generally be premium rate (09*), non-geographic ranges (084*, 087*) or international destinations, which all carry a high charge per minute.

JT and Sure have a clear message for local residents; if you do not recognise the number, do not call back and make sure you report the suspect caller.

Kathryn Garland, JT Fraud & Revenue Assurance Manager, commented: “If you feel you have received a suspicious phone call please contact your provider with the date and time of the call, your telephone number and the number which called you. If this information is supplied to your provider they will endeavour to trace the call and block the originator if appropriate. You can also inform the JFPF by emailing scams500@police.je”

The telecommunications agencies are also warning Jersey businesses to safeguard their internal telephone systems over the Christmas period as Private Branch Exchange (PABX) Hacking is a very real risk.

Most, if not all, corporate organisations in the Island will use PABX, in-house telephone systems, and fraudsters know that Christmas is a prime time to strike. Systems will generally be left with default or weak passwords which scammers can easily access to set up call forwarding to premium rates services and international destinations.

Marco Cassiano, Fraud and Revenue Assurance Analyst at Sure, commented: “In 2016 we saw six attacks of this nature on Guernsey businesses. We recommend that local companies check their telephone system(s) to make sure that system and voicemail lines have robust passwords in place to mitigate against this threat.”

Both providers are also reminding Islanders to get in contact if they lose or have their mobile phones stolen while on holiday this festive season. If customers do not restrict their accounts and they remain active, fraudsters can gain access and subsequently generate high volumes of calls, which could cost the account holders vast sums of money.

Events

  • Design Assembly Jersey – Commercial and Workplace Interiors CPD Event Event Time: 10am | Event Info: This is a FREE event.

    › read more
  • Le Masurier - Recharger Day 9.00am - 5.00pm | Radisson Blu Hotel

    › read more
  • MASTERCLASS - REAL LEADERS NEGOTIATE; Building Clarity, Trust & Confidence 13:30pm – 16:30pm | The Tribunal Service - 1st Floor International House - 41 The Parade - St Helier - JE2 3QQ

    › read more
  • Business Improvement Programme: Launch Event 08:00am – 10:00pm Location: Royal Yacht Hotel Weighbridge JE2 3NF St Helier

    › read more
  • FREE Gig-y-Don Music Event in aid of 'Brightly' 2pm - 9pm

    › read more
  • Chamber Connection Networking Night

    › read more
  • Critical Briefing: The Intergenerational Workforce 'Recruiting, managing and inspiring the Intergenerational Workforce'

    › read more
  • Digital Jersey Hub Desk Competition Competition to give digital entrepreneurs a boost!

    › read more
  • The Channel Islands Financial Ombudsman Briefing Sessions

    › read more
  • Ibex Education - ITIL® Practitioner Certificate – Qualification for IT Service Operations – NEW DATE 3 Days - £1495.00 includes exam

    › read more

Chamber Knowledgebase

Our frequently asked questions

Contact Magazine

Click here to view the latest digital issue of the Channel Islands Business Magazine.

Jersey Airport / Harbours

The latest arrivals and departures, select a link above

Charity of Choice 2018

Click here to learn more about the vital work of the Jersey Employment Trust and how you can help.

The Benefits of Membership

Networking opportunities, including our popular luncheons
Topical seminar programme
Support and guidance on doing business in Jersey


And become one of over 500 member businesses supporting Chamber in its aim of ensuring that local business is at the heart of a thriving and diverse local economy.

Call 01534 724536
› About Chamber


Copyright © Jersey Chamber 2012 - The Jersey Chamber of Commerce welcomes your comments and views. However, the posting of comments is subject to our terms which can be read here. Comments posted by users of this site are not the Chamber's comments nor do they represent the views of the Jersey Chamber of Commerce.

↑ Back to top