Taxes Office Helpdesk Opening Hours Changing

Tuesday 30 May 13:04

The Taxes Office is temporarily reducing the opening hours of its Helpdesk so some staff can focus on processing and assessing tax returns.

The demand for face to face enquiries reduces considerably after the end of May tax return deadline. The new opening hours will start on Monday 5 June until Friday 29 September 2017 and will be as follows:

Monday – Closed

Tuesday – Closed

Wednesday – 9am to 2pm

Thursday – 9am to 2pm

Friday – 9am to 2pm

Taxpayers can contact the Taxes Office on weekdays from 9am to 5pm by telephone or email. There are also self-service kiosks in Cyril Le Marquand House where information and online services can be accessed, including online payments.

Comptroller of Taxes, Richard Summersgill, said: “Taxpayers will still be able to see us with any face-to-face enquiries during the reduced hours. The lunch hour remains our busiest time and we will aim to provide more support during that period on the days we are open.”

The Taxes Office helpdesk will go back to its normal opening hours (Monday to Friday, 9am to 5pm) on the 2 October 2017.

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