New Law Proposed to Protect Consumers

Tuesday 2 January 09:58

Consumers will be protected from sharp trading practices such as pressure selling, misleading information and hidden charges under a new law proposed by Economic Development, Tourism, Sport and Culture (EDTSC).

The new law, which will enshrine current good practice into regulation, will ban 31 unfair practices outright (see notes) and put in place tighter controls and penalties – including prosecution – to protect both consumers and businesses from unscrupulous traders.

The EDTSC Assistant Minister, Deputy Murray Norton, who has specific responsibilities for consumer protection, said: “We don’t want rogue traders cheating consumers in Jersey. This law will protect consumers from sharp practices by unscrupulous traders and level the playing field for the vast majority of honest businesses that trade fairly.

“Islanders should be able to trust the information they are given by traders, and this new law applies to all businesses that deal with consumers. It covers the entire process from advertising, quotes and contracts, through to after-sales services.

“Trading Standards will have the power to investigate alleged breaches of regulations. Rogue traders could face prosecution and a £10,000 fine.”

Trading Standards currently handle around 1,000 consumer cases a year. Only about one third of consumers disclose the value in dispute, but of this third, more than £1.8 million worth of goods and services has been investigated so far this year.

This law will provide officers with the legal enforcement powers to put things right when their investigations uncover wrongdoing, and will be able to be enforced within existing resources allocated in the Medium Term Financial Plan.

States of Jersey Press Release


  • Brightly Charity Beach Yoga Event Asking for Minimum Donation of £5

    › read more
  • Bailiwick Express Business Academy CLOSING DATE FOR APPLICATIONS IS FRIDAY 31st AUGUST 2018.

    › read more
  • Ibex Education - Excel Introduction

    › read more
  • Ibex Education - Excel at Intermediate Level

    › read more
  • Ibex Education - Excel at Advanced Level

    › read more
  • Marbral Advisory - Blockchain for lawyers Early Bird: €75.00 - Standard: €115.00

    › read more
  • Marbral Advisory - Blockchain Basics Early Bird: €75.00 - Standard: €115.00

    › read more
  • Jersey Chamber of Commerce 250th Gala Event Details coming soon

    › read more
  • GTA Guernsey - IoD Accelerated Company Direction Programme Course Cost: £5,750.00 | Course Length: 5 days (generally 08:30-19:00)12-16 November 2018 |

    › read more
  • Jersey Business - Enterprise Week 2018 FREE EVENT

    › read more

Chamber Knowledgebase

Our frequently asked questions

Contact Magazine

Click here to view the latest digital issue of the Channel Islands Business Magazine.

Jersey Airport / Harbours

The latest arrivals and departures, select a link above

Charity of Choice 2018

Click here to learn more about the vital work of the Jersey Employment Trust and how you can help.

The Benefits of Membership

Networking opportunities, including our popular luncheons
Topical seminar programme
Support and guidance on doing business in Jersey

And become one of over 500 member businesses supporting Chamber in its aim of ensuring that local business is at the heart of a thriving and diverse local economy.

Call 01534 724536
› About Chamber

Copyright © Jersey Chamber 2012 - The Jersey Chamber of Commerce welcomes your comments and views. However, the posting of comments is subject to our terms which can be read here. Comments posted by users of this site are not the Chamber's comments nor do they represent the views of the Jersey Chamber of Commerce.

↑ Back to top