Any employee who feels they have not reached their full potential, and who is interested in managing their continuing personal and professional development in a structured way.
By the end of the day, delegates will:
Understand self confidence and where it comes from and how to value it?
Realise the advantages of working to achievable goals
Understand how to develop their own positive communicating style
Understand how to deal with stress
Identify areas of their effectiveness that they can develop
Create a personal development action plan.
The day is highly participative and practical with group discussion and activities. Emphasis is on interaction between delegates and the course director.
Developing your Assertiveness and Self-confidence
Defining and understanding assertive behaviour and its value
Putting assertiveness into practice
Saying ''no'' confidently without guilt
Developing your level of confidence
Working to Goals and Objectives
Identifying your organisation's values and objectives
Supporting your manager's/team's objectives
Working to your own goals and objectives
Verbal communication, personal image and body language
How to communicate not just inform
Effective questioning and listening
Influencing others to achieve prompt response and deadlines
Voicing your views, ideas and requests in a persuasive manner
Gaining cooperation from others and minimising conflict
Identifying Areas for personal Improvement
Personal SWOT - identifying personal strengths and development areas
Building on your strengths and exploring personal potential
Recognising the signs of stress
Understanding and developing methods to cope with stress
Develop a personal action plan that identifies personal and business goals.
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