Chamber is the largest employer representative body in the Island, a vibrant association of members from all business sectors who are dedicated to the promotion of trade, commerce and the general prosperity of Jersey.
In addition to our organised Chamber events we also keep track of all business related local events and publish those organised by our members.
Ideally suited to those who are expected to handle difficult staff matters and want to feel more confident and informed before doing so.
By the end of the day, delegates will:
Explore ways of understanding conflict
Consider the causes of conflict in the workplace
Agree what constitutes a conflict in the workplace
Become familiar with the conflict cycle
Identify early indicators of possible conflict
Recognise the positive aspects as well as the risks of conflict
Develop strategies for resolving conflict
Use case studies to adopt a structured approach to handling conflict
Agree a personal action plan
The day is structured so that delegates increase their confidence in identifying and resolving conflict. There will be plenty of opportunity to work individually and participate in group discussion/ activities. Emphasis is on taking away useful tools and techniques that can be readily applied in the workplace.
When: October 18, 2017 - 9:00 to 17:00
Length: One Day
Location: Grand Hotel Park Suites
Course Fee: £325
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