CiTD - Developing Your Potential/Personal Effectiveness

CiTD - Developing Your Potential/Personal Effectiveness : Tuesday 13 June

For any employee who feels they have not reached their full potential, and who is interested in managing their continuing personal and professional development in a structured way.

OBJECTIVES:

By the end of the day, delegates will:

  • Understand self confidence and where it comes from and how to value it?
  • Realise the advantages of working to achievable goals
  • Understand how to develop their own positive communicating style
  • Understand how to deal with stress
  • Identify areas of their effectiveness that they can develop
  • Create a personal development action plan.

METHOD:

The day is highly participative and practical with group discussion and activities. Emphasis is on interaction between delegates and the course director.

COURSE CONTENT:

Developing your Assertiveness and Self-confidence

  • Defining and understanding assertive behaviour and its value
  • Putting assertiveness into practice
  • Saying ''no'' confidently without guilt
  • Developing your level of confidence

Working to Goals and Objectives

  • Identifying your organisation's values and objectives
  • Supporting your manager's/team's objectives
  • Working to your own goals and objectives

Communication Skills

  • Verbal communication, personal image and body language
  • How to communicate not just inform
  • Effective questioning and listening

Influencing others

  • Influencing others to achieve prompt response and deadlines
  • Voicing your views, ideas and requests in a persuasive manner
  • Gaining cooperation from others and minimising conflict

Identifying Areas for personal Improvement

  • Personal SWOT - identifying personal strengths and development areas
  • Building on your strengths and exploring personal potential
  • Recognising the signs of stress
  • Understanding and developing methods to cope with stress

ACTION PLAN

Develop a personal action plan that identifies personal and business goals.

When: June 13, 2017 - 9:00 to 17:00
Length: One Day
Location: Grand Hotel Park Suites
Course Fee: £325

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