CITD - Emotional Intelligence

CITD - Emotional Intelligence : Tuesday 28 November

Emotional Intelligence (EI)

By the end of this course you will be able to:

  • Describe what EI is and why its important
  • Enhance your confidence and capability to build strong relationships
  • Describe the EI model and how to apply it
  • Recognise how to adapt your style and approach to meet the needs of the situation
  • Identify the drivers of behaviour and how to re-programme these
  • Make better choices through improved awareness and understanding

 

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